luxury brand marketing

Luxury Brand Marketing: How It Evolves In The Digital Age

Advances in the digital age offer several opportunities for brands to reinvent their market presence. As a result, using the right tools at the right time improves the marketing of luxury brands to reach specific goals and audiences.

Building a successful, compelling digital presence that engages and influences customers involves a selective approach to social media and its many metrics and strategies.

Among luxury companies, improving shopping experiences and high-quality content on social media are two main goals for increasing brand awareness and promotion. However, the digitization of fashion and marketing requires the constant adaptation to new techniques.

How do Luxury Brands Market in the Digital Age?

Luxury brand marketing faced a historic disruption with the introduction of new media and technology. Therefore, consumer behavior remains the starting point to design ideas for the future in the market.

Some relevant aspects are:

Brand Narrative

An attainable, intuitive, and immersive narrative increases consumer confidence by providing a brand story and an overall product experience. A strong narrative portrays a lifestyle and a value system. In addition, luxury brands need to understand which ideas are most accessible to make products desirable.

Social Media Perceptive

The most prestigious brands look to reinvent themselves by applying different strategies in their social media platforms. In the digital era, social media marketing improves profitability.

Thus, popular platforms, such as Instagram and Facebook, offer several options for share interactive content through images and many other video formats.

In-store Experiences

Luxury brands expand their services through immersive retail experiences. Due to the 2020 pandemic, the global market experienced a 23% drop when all physical stores were forced to close under lockdown. However, to captivate customers, companies increased sales through online shopping with augmented reality trends, such as virtual try-on and store tours.


A large number of luxury brands seek to maintain their status of exclusivity. Hence, embracing quality, prestige, and affluence comes with digital media’s impeccable visual elements and exclusive access to certain content.

Top Digital Strategies for Luxury Brand Marketing

The main difference between traditional brand and luxury brand marketing strategies is the level of interaction with customers. Moreover, online presence enables sales to have higher engagement and build long-term relationships.

Search Engine Optimization: Online experiences are linked with search engines and web traffic. When Google ranks a website, several factors influence the brand’s web positioning. Some factors include relevant keywords and the number of searches.

Social Media: This is the most powerful tool to build an online presence. A brand needs to understand its target audience to figure out which platforms are ideal for its business. Also, social media tools allow brands to notice new trends and build a target market with those commonalities.

Content Campaigns: Applying storytelling techniques increases interaction and engagement. Through social media or website traffic, create a solid story around your product. High-quality content adds great value for customers to purchase.

Top Luxury Brands Online

A ranking that provides a good analysis of brands’ performances and potential. This is how high-end brands are performing online and gaining popularity online.


Thanks to its leveraging digital storytelling, elevated e-commerce, and constant drive to experiment and innovate online, the Italian firm is leading the top. As a result, this prestigious luxury brand took a step further by launching the first pair of virtual luxury sneakers.


The French house of couture shares impactful campaigns on social media with profiles filled with exclusive and interactive content. In February of 2021, Chanel launched a beauty app called Lipscanner, generated by augmented reality and facial recognition, allowing customers to virtually try on their collection of lipsticks.

Chanel's lipstickscanner

Chanel’s Lipscanner


Hermès pursues a strong strategy in China and continues improving its sales. To expand its services in the digital world, Hermès announced it would gradually increase its online sales.

Furthermore, the fashion house launched flagship online stores in Saudi Arabia and the United Arab Emirates.

The Future Of the Luxury Market In The Digital Age

Brands and retailers look to enhance shopping experiences and inspire audiences when promoting new products. The digitalization of luxury brand marketing will continue disrupting and reinventing existing methods.

Thus, luxury brands will require well-considered actions to achieve success in the digital age.

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